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The Clients page, accessible from the left-hand sidebar, lists all existing clients in rows, with each row displaying key information about the respective client. You can create new clients from this page. Selecting a client opens a dedicated view for them, providing access to three sections: Details, Buildings, and Users.
Clients table with columns for name, address, buildings, and users, with a search bar and Add Client button

The Clients page lists all client organizations with name, address, building count, and user count

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Details

This section provides an overview of the client organization and displays active application (KODE OS) and products currently enabled across their building portfolio. Use the Details section to:
  • View client-specific information and details
  • Activate or deactivate a client
  • Activate applications (KODE OS)
  • Bulk enable or disable products across the client’s portfolio
Client details page for ZEN Estate showing general information, KODE OS and myMSI app activation controls, contact person, and preferences

The Details section shows general information, apps with activation status, contact person, and preferences

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Buildings

This section lists all buildings in the client’s portfolio, where each building has a dedicated page for separate management. Use the Buildings section to:
  • View all buildings in the client’s portfolio
  • View building-specific information and details
  • Enable or disable products for a specific building
Buildings table showing building name, category, address, enabled products, timezone, and published status

The Buildings section lists each building with its category, address, enabled products, timezone, and status

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Users

This section lists all users in the client’s Launchpad workspace, where each user has a dedicated page. User management is handled by the client organization, limiting channel partner capabilities to view-only access. Use the Users section to:
  • View all users in the client’s Launchpad workspace
  • View user-specific information and details
  • View apps (KODE OS) assigned and their corresponding KODE OS role
Users table showing name, email, position, role, user type, and active status

The Users section lists each user with their name, email, position, role, type, and status

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Create clients

You can create clients directly from the Clients page using the +Add Client button. Follow the steps outlined below to create a new client organization.
1

Open the Clients page

Once inside Launchpad, navigate to the Clients page located in the left-hand sidebar.
2

Click +Add Client

Once inside Clients click the +Add Client button to open the client creation page.
3

Configure client details

Configure the required details for the new client. The form includes three sections: General Information, Address Information, and Contact Person.
Add Client form with general information fields, address fields, and contact person fields

The Add Client form collects general information, address, and contact person details

Choose the workspace domain carefully. You cannot edit it after you save the client.The client picture, when used, must be a PNG. As you type an address, Launchpad shows suggestions. Select a suggestion to auto-fill the remaining address fields.Contact Person is for visibility only. Filling those fields does not create a Launchpad user account.
4

Save

Once you have configured the required client details, click Save to create the client.
When you create a client, Launchpad automatically adds you to that client as an Admin. That grants Launchpad access only. You must still assign the KODE OS app and role before you can use KODE OS in that client.
After you create a client, switch to the client’s Launchpad workspace and create the buildings for that client. Then return to your channel partner view to activate KODE OS and enable products for the buildings you created. For more details, see product enablement.
Last modified on August 18, 2026