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In AssetOps, vendors are created at the portfolio level and represent the external companies and service providers that carry out maintenance activities. Vendors are shared across all buildings in your portfolio, providing a single, consistent list available throughout. Adding vendors and assigning users as vendor members allows you to link the right provider to work orders and track who is responsible for outsourced maintenance and repairs. You can assign vendors when creating work orders.

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View the vendors list

Open Vendors from the portfolio sidebar to see all vendors in your portfolio.
AssetOps Vendors page with name and website columns, search field, and Add Vendor button

The Vendors page lists each vendor with name and website, and includes search and add actions

The table includes: Use the search field to filter vendors by name. Select + Add Vendor in the top right to create a new vendor.

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Add vendors

1

Open the Vendors section

In AssetOps, navigate to Vendors in the portfolio-level sidebar.
2

Click + Add Vendor

On the Vendors page, select + Add Vendor to open the creation form.
3

Enter vendor details

Enter the Name (required) and Website (optional) for the new vendor.
4

Create

Select Create to add the vendor. The new vendor appears in the list.

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Vendor details and members

Select a vendor from the list to open its details page. The Details tab shows general information and assigned members.
AssetOps vendor details page for KODE Labs with General Information section and Members table with Assign button

The vendor details page shows general information and a searchable members table

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General information

The General information section displays the vendor Name and Website. Select Edit to update these fields.

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Members

The Members section lists users assigned to the vendor. Members can receive and manage work orders linked to that vendor. Use the search field to find members. Select + Assign to add users to the vendor.
User profiles for vendor members are created and managed in Launchpad. Assign existing users on the vendor details page.

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Assign members

1

Open the Vendors section

In AssetOps, navigate to Vendors in the portfolio-level sidebar.
2

Select a vendor

Select a vendor from the list to open its details page.
3

Assign users

In the Members section, select + Assign and choose the users you want to assign as vendor members.
4

Save

Select Save to confirm the assignment.

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Manage vendors

On the vendor details page, you can edit vendor information, manage members, or remove the vendor.
  • Select Edit in the General information section to update the vendor name or website.
  • Select the menu icon in the upper right corner to delete the vendor.
  • Use the row menu on a member to unassign that user from the vendor.
  • Select + Assign to add additional members.

Work orders

Assign vendors when you create work orders at the building level.

Buildings

Open a building to use vendors in building-level operations.
Last modified on August 18, 2026